Tuesday, July 6, 2010

Lots of people were on vaca from Thurs-today.

I agree on measurements, and too much description is better than not enough.

Keep shipping costs reasonable. If there's a good reason for a higher shipping cost (item size, weight makes flat rate shipping best choice, etc.), explain it in your description.

If responding to negative/neutral feedback, keep explanation professional. I won't buy from someone who sounds nasty and 'attacks' the buyer, even if they have good reason.

Answer questions as soon as possible. If there's more than a day delay in responding, briefly explain why. I need to know that you're interested in getting my business.

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